Parcel Delivery

Our delivery prices are always based on the combined size and weight of your shipment – not simply on the number of items. The table and price calculator on the Prices page will help you calculate the total cost.

Please divide shipments weighing more than 35 kg into several parcels to make them easier to handle. If you have several smaller parcels, the combined size and weight will still determine the price, so sending one larger and heavier parcel may not necessarily be cheaper. If our staff cannot safely handle the shipment without assistance, they may refuse to accept it.

There is no heating or cooling in the cargo area of our vehicles. Your shipment is transported at approximately the outside temperature, so we cannot accept perishable food items.

If you use a cardboard box, choose a strong, multi-layered box and fill any empty spaces with suitable protective packing material. This will prevent the contents from moving around and help stop the box from collapsing or tearing under the weight of other parcels.

Clothes and bedding can be safely transported in a suitcase or plastic bag, but please use strong, thick bags suitable for transport.

It is advisable to wrap suitcases, bags and parcels made of easily soiled materials in plastic to protect them from dust and dirt.

We can only accept liability for televisions if they are transported in their original packaging, including the internal protective inserts. Wrapping a television in blankets or clothing and placing cardboard in front of the screen will not provide sufficient protection against vibration or impact. Electronic equipment transported without its original packaging is carried at your own risk, and we cannot accept liability for damage.

Before sending other electronic items such as refrigerators, washing machines, tumble dryers, speakers or computers, protect them securely with strong cardboard covering all sides.

Mattresses are not fragile, but they should be protected from dust and dirt, so we recommend wrapping them securely in plastic.

Sofas, beds and other furniture should be securely protected with cardboard and plastic to prevent damage or soiling.

When sending a fragile parcel, proper packing and labelling are particularly important. For glass, porcelain, electronic devices or other delicate items, use a strong cardboard box, bubble wrap, void fill and multiple layers of protection so that the parcel arrives safely from England to Hungary or from Hungary to England. It is important that nothing moves inside the box, that the parcel is securely packed and protected on all sides, and that you clearly label it as fragile.

We can transport bicycles if they are handed over to our staff in a transport-ready condition. The bicycle can also be dispatched in its normal, assembled state; however, in this case, the full delivery charge must be paid.

If you would like to reduce the delivery cost, it is worth spending a few minutes preparing it.
Please turn the handlebars so that they are aligned with the frame.
Remove the pedals so that the bicycle takes up less space and can be transported more safely.

You can dispatch the bicycle even without packaging; however, it is advisable to provide simple protective packaging for the fragile parts – such as the brake levers, gears, lights or other protruding components. We can only accept responsibility for any damage if the bicycle's fragile parts were adequately protected at the time of handover.

Yes, delivery to Hungary – and temporary storage in England – of products purchased from eBay, Amazon or other online retailers and marketplaces is also possible with Angolcsomag. In this case, you can have the parcel delivered to our warehouse in England by prior arrangement. As soon as the shipment arrives, we will include it in our next scheduled shipment from England to Hungary and deliver it to your home.

We provide a door-to-door service, so we always arrange the time by phone at least 1–2 days before collection or delivery. If we cannot reach you, we also send notifications by SMS and email.

Our colleagues will also contact you by phone 10–15 minutes before arriving at the address.

During the delivery period, our drivers follow a pre-planned route, moving from address to address to reach all our customers on time. For this reason, we cannot guarantee arrival at a precise time, only within the time window we have arranged with you in advance.

Please be available at the agreed time. If we cannot complete the collection or delivery, we will arrange a new time during our next scheduled delivery round.

You can settle the delivery charge in cash or by bank transfer. You can pay either on collection or on delivery, in forints, pounds or euros. If you wish to pay by bank transfer, you can make the payment to one of the bank accounts shown on the consignment note. You only need to arrange the payment method with the driver collecting your parcel.

Yes, of course. We also provide parcel delivery services for businesses, whether from a company to an individual, from an individual to a company, or between two companies. Our standard parcel delivery rates also apply to business customers.

For business deliveries, we take opening hours and working hours into account so that collection or delivery can take place as conveniently as possible. Since our services follow a pre-planned route, we can refine the expected time in advance where possible.

If you have a time-sensitive delivery, require urgent collection or have specific delivery-time requirements, please contact us.

We adapt as flexibly as possible to opening hours, site access times and individual business needs.

If we cannot arrive during working hours on the given day, we will rearrange the delivery for the next available delivery round.